Refund Policy

At DA2Box, LLC (“The Deuce Box,” “we,” “us,” or “our”), customer satisfaction is important to us. However, due to the nature of our products, we have specific guidelines for returns and refunds to ensure safety, hygiene, and fairness.

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1. Eligibility for Returns
We will only accept returns for items that are unopened, unused, and in their original packaging. If a product has been opened, used, or tampered with in any way, it will not be eligible for return or refund.

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2. Return Window
You must request a return within [30 days] of receiving your order. After this period, we cannot accept returns or issue refunds.

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3. Non-Returnable Items

• Opened or used products

• Items not in their original condition or packaging

• Gift cards or promotional items

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4. Return Process
To initiate a return, please contact us at [insert email]. Provide your order number and reason for the return. If your return is approved, we will provide instructions on where to send the product. Customers are responsible for all return shipping costs.

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5. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5 business days. Please note that original shipping charges are non-refundable.

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6. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within [X days, e.g., 7 days] of delivery. We may request photos of the damaged product and packaging. In such cases, we will work with you to provide a replacement or refund at no additional cost.

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7. Exchanges
We do not offer direct exchanges. If you would like a different item, please follow the return process (if eligible) and place a new order.

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8. Contact Us
For any questions about this Refund Policy, please contact us: